Return reason
Name the exact problem: wrong option, bad damage, missing part, poor material, seller mismatch or route risk.
Joyagoo Agent Return Guide
Use the Joyagoo return guide to decide whether a warehouse item should be kept, exchanged, returned or removed before shipping.
Buyer workflow checkpoint
Evidence
Use order notes and QC photos together. A return request is stronger when the buyer can point to the mismatch.
Timing
Act before international shipping. Once the parcel moves, a small delay can turn into a lost return window.
Return decision
Use this page when warehouse proof shows a mismatch, unclear size, damaged detail or poor value after shipping. The buyer should decide quickly whether return, exchange, extra QC or removal is the safest move.
Useful evidence
A return request is stronger when it names the exact mismatch: wrong color, wrong size label, damaged hardware, missing accessory or product page change. Clear evidence makes the next action easier for the agent to follow.